Instructions for re-setting your password
Your new password must contain a minimum of 6 characters, and all of the following:
• At least one character must be UPPER CASE
• At least one character must be lower case
• At least one character must be a number.
For example, Getnew5, MyPa55 and 1neWone1999 are all valid passwords.
Need Assistance? Our Customer Services team can help:
Call 0800 222 246 (toll free) 8.00am – 6.00pm Monday to Friday