Delivery Order Update


We are now offering delivery of 'Essential items' with standard delivery times.

Deliveries may be delayed due to high order volumes, but we will do our best to deliver your order as fast as possible.

Delivery Order Update

If we were unable ship your order before temporary closure, you have a couple of options:

1. Await delivery after we re-open. As soon as we are able to resume deliveries, we will prioritise all deliveries on hold and ship to you as soon as possible.

2. Cancel your order. If you would like to cancel your order, please email us at and be sure to include your order number.

3. If you have an essential item in your order, contact our team on or 0800 222 246 and we will cancel your previous order and place a new order for you. Be sure to quote your order number.

4. We’re shipping with safety in mind. NZ Post deliveries will be left at your door. We will coordinate any oversized deliveries directly with you to ensure there’s always a 2-metre distance between you and our delivery team. We are sorry for any inconvenience this has caused you and hope to see you again when we reopen our stores.

Free delivery - orders over $46

For orders …

Delivery is …

Over $46 incl. GST

Free in NZ (except Oversized Items)

Under $46 incl. GST

$6.90 incl. GST

Note – Free delivery promotions do not apply to and orders.


Over-sized items (7-10 days for delivery)

For …

Delivery fee is …

Over-sized items ordered online

$25.00 incl. GST per item

Note – the large item delivery fee is in addition to the $6.90 standard delivery fee.


Standard items (3-7 days for delivery)

For orders placed …

We aim for …

By 4pm Monday - Friday

3-7 days for delivery


  • Orders from and
  • Weekends and holidays (especially over the Christmas & New Years period)
  • Rural and provincial delivery - may take an additional 5 working days
  • Bulky, large or custom order items may take longer to deliver than other items in your order
  • We deliver within New Zealand only.


Click & collect in-store?

Find out more about Click & Collect.