Finding or winning new customers was the top business pain point, with over one in three respondents to this question finding it a struggle now (37%). Awareness of, and compliance with, relevant regulations (35%) came a close second.
Next was recruiting the right people, a current pain point for almost a third (31%). To help in this area, the Warehouse Group’s recruitment manager, Matt Bartlett, has started a series of blogs. His first is on how to find the ideal candidate, which includes a template – free to download – for building a candidate profile.
The other two pain points in the top five were general legal issues (27%), such as contracts, and financial management, which over one quarter (27%) said they were grappling with at the moment.
Shane Lines, co-owner of online children’s clothes store, Jed and Tilly, said:
“When you’re starting out in business like we are, everything is exciting but hard. There is so much to do just to get set up, and while you’re doing this you know you’re not growing the business. Anything that makes things easier or helps you save time and be more effective is very welcome.”