I've had this chair for over 5 years. About to buy a new model to replace it. From memory I had 0 problems putting it together by myself. The vinyl has just started to wear away so it's looking tatty. I thrashed my current seat. I studied on it, gamed a lot on it and went through some serious working from home lockdown hours on it! Very comfortable to sit on for 8+ hours. Would highly recommend.

Well - sort of complicated - would agree with other reviewers that it would pay to attach the arms to the back FIRST before attaching that assembly to the chair base. Otherwise quite comfortable - pretty straight forward to put together.

I would not recommend. I have purchased this chair twice and both times I have had to get it repaired. I am currently waiting for level 2 to get the chair back for yet another repair. I wouldn’t buy this chair again

A frustrating put-together (left and right are correctly labelled, but need to be' flat-side in' to get the back into the correct position). Be prepared for it to take more than 'one man,10 minutes', but you'll get there in the end.

Very comfortable chair, However the leather quality is not that good,so be prepared to see the leather is flaking off on edges relatively after a short period of time with "normal" use.
If you don't mind to see slight flaking off on edge but rather you really mind the comfort, then go for this chair, perhaps the most comfortable chair I tried in the shop.
I should also admit the customer service in the warehouse stationary is excellent . that why I rate it 4 out of 5.

Would agree that arm rests would be better fitted before attaching to base but once assembled a very comfortable chair good neck support.

Chair is comfortable once assembled because the arms attack to base and back this can make assembly tricky (think may pay to attach arms to the back before attaching to base)

Pleased I bought this chair, it was good value on special. Very comfortable and easy to use adjustment controls.